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Frequently Asked Questions
Can I post a game on my site / send a game to a friend / copy a game to other computers?
All visitors to bigbombgames.com may post or redistribute copies of our downloads anywhere they like
as long as the game is distributed in its entirety. If you maintain a website or or other publication
and would like to include our games, please visit our Webmasters
and Media page to download complete media packs. If you would like to link to our games or post them on
your site, but don't have the bandwidth or server space needed, please
contact us to obtain the information you'll need.
Do I have to register to play games on this site?
No. Our games are free to play and download by anyone. Registration is only required if you want to
track your high scores, select an avatar, create a personalized profile or participate in Big Bomb Games
community features. Guest passes are available for visitors who would like to post scores, but do not
want to register for a full profile.
Guest passes? When did you begin allowing score posting without registering?
Due to feedback from some fans we created guest passes in mid-September. Guest passes allow visitors
to post scores without having to go through the entire registration process. This allows younger guests
to post scores without having to provide e-mail or contact information, however guest passes do not
offer the ability to select avatars, personalize profiles or take advantage of other member benefits
offered by Big Bomb Games.
What happened to my scores? Why do I only have a few scores now?
In an attempt to allow more members to see their name on our scoreboards, we have updated the scoreboards
to only display your top 4 scores per game during any given rotating 31-day period. All scores posted make
it to our scoreboard database, but only the top 4 for any member (or top 1 score for guest accounts) are displayed for each game.
When I play a downloaded game, why does it attempt to connect to the internet?
During play, all our games may periodically attempt to connect to bigbombgames.com. This connection
is attempted solely to count the number of times our games our played. Absolutely no personal or
identifying information is transmitted during this connection
Why do I have to include my e-mail address when registering?
During the member registration process, we request a valid e-mail address for a couple reasons.
An e-mail verification system is used to confirm any changes to a member's main account information (username, password or e-mail.)
If you ever modify or delete your profile, a confirmation request is sent to the e-mail address on
record before the requested action occurs. This helps us ensure changes are not made to your
main profile without your knowledge or permission. E-mail is also used to send members their login
information if they forget their password or username.
I provided my e-mail address when I set up my profile. Is Big Bomb Games going to sell my information
or send me unsolicited messages?
No. Big Bomb Games employs a strict opt-in policy to notify only those members who want to know about
upcoming games or features on bigbombgames.com. When registering you will be given the option to recieve
notifications from us and you can change these preferences at any time. Big Bomb Games will not sell
your information to any other parties.
Occasionally if posting a score from a game sponsored by one of
our partners, you may be asked if they specifically may contact you via e-mail. This option is separate
from your notification preferences with Big Bomb Games and whenever this option is presented, the option
will always be accompanied by a link to the specific partner's privacy policy.
How old do I have to be to start a Big Bomb Games profile?
Due to privacy concerns, member registration is limited to visitors over the age of 13.
Can I delete my profile/cancel my membership?
We'd hate to see you go, but if you want to cancel your membership at any time, simply click the
Cancel Membership button located on your My Profile page.
An automatic e-mail asking you to confirm the
request will be sent to you within minutes. Please keep in mind, once you cancel your membership your
profile cannot be restored. We consider member privacy to be a significant part of our culture and if
any of our members decides to leave for any reason, we permanantly remove their profile from our system.
I accidentally deleted my profile. Can I get it back?
Unfortunately, no. In order to protect the privacy of our visitors, once any member decides to leave their
profile is completely and permanantly deleted from our database.
Do you accept suggestions/requests for future game or features on bigbombgames.com?
Of course! We love to hear from our visitors and if you have any ideas how to make Big Bomb Games more
enjoyable, please let us know.
How can I report a problem with a game / this site / my profile?
If you're experiencing any technical problems with Big Bomb Games, let us know by submitting a
support form. Please provide as many details as possible and let us know
if it's ok for us to contact you regarding the problem.
How do I delete a game from my computer?
Our downlowdable games are entirely self-contained applications. To delete one, simply drag it to your
Recycle Bin (Windows) or Trash Can (Mac) then empty it.
Where did you get the music for your games?
All music is composed by our in-house musician, Jay Staton.
What operating systems do you support / what are the minimum requirements for your games?
Our online games are designed to support Windows 2000/XP/Vista, Mac OS X or any x86 distribution of Linux
with Flash Player 9 or higher. Downloadable versions of most our games are also available for Windows
2000/XP/Vista and Mac OS X.
For Windows and Linux users we suggest any processor 1.5GHz or faster, 1GB RAM and any modern video card
with at least 64MB video RAM. From Macintosh users we suggest any G4 processor 1.25GHz or faster, or any
G5 or Intel-based Mac with 1GB RAM and a discreet video card/chipset with at least 64MB video RAM.
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© 2007 Big Bomb Games, All Rights Reserved | Legal Policy | Privacy | Webmasters |
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